Shipping policy

At The Hens House Hatchery Farm Ltd., we are committed to delivering fresh, high-quality poultry products to our customers in a timely and efficient manner. We carefully package and ship our products to ensure they arrive in perfect condition. Our shipping services cover a wide range of locations, and we work with reliable carriers to guarantee safe transportation of live chickens 

Processing & Delivery Time

  • Orders are registered and processed within 1 day after payment confirmation.
  • Delivery times vary depending on location, but most orders arrive within 2 to 4 business days maximum since these are live birds 
  • We will provide your Tracking details once your order is dispatched.

Shipping Rates

  • Shipping costs depend on the destination and order size. The exact cost will be calculated at checkout.
  • We offer bulk shipping discounts for wholesale customers.

Packaging & Handling

  • All poultry products are carefully packaged to maintain freshness 
  • We use high-quality tips, having chickens kept in USDA approved ventilated boxes with pine wood shelvings | eco-friendly packaging that keeps birds safe during transit so they arrive in good conditions.

Delays & Issues

  • While we strive to meet delivery timelines, unexpected delays may occur due to weather, transport disruptions, or high order volumes.
  • If your order is delayed or arrives damaged or arrives in bad condition , You are eligible for immediate Replacement or Refund within ( 24 hrs)

For any questions or concerns regarding shipping, please email us at info@mediumvioletred-oryx-216930.hostingersite.com. We are always happy to assist you!